When you think about the concept of “workplace communication,” what comes to mind? The traditional idea of business is suits, handshakes, and meetings. However, this is no longer the case. Thanks to more and more millennials entering the workplace, the entire concept of business communication is evolving.
The millennial generation is full of innovative, forward-thinking workers. These individuals have the drive and experience to achieve professional success. The traditional business methods of 8 to 5 business hours, face-to-face meetings, and hour-long telephone conversations are being replaced. Today’s business consists of instant messaging, email, chat, social media, and various software solutions.
The Millennial Values Regarding Workplace Communication
Do you want to effectively communicate with millennials in the workplace? If so, you have to understand what makes them tick. What do they value? Why type of communication methods are used? The fact is, millennials have turned communication in the workplace on its head. Understanding how they are transforming this business concept can help others succeed in the workplace, too. Here you can learn about six ways millennials are transforming communication at work.
Number 1: Honesty is a Must
When asked a question, millennials typically give an honest and direct response. In many cases, their answer stings a bit. For individuals who are used to more diplomatic and evasive communication, this is often quite a shock.
Most millennials are dedicated to creating a foundation of trust among co-workers. This means that sugar-coated exchanges don’t happen. The generation of millennial workers are to the point and honest. They understand this ensures effective communication in the workplace.
Number 2: Millennials are Mobile and Connected
Laptops are the preferred tool for any business professional who is constantly on the go. First, they are easy to access. The laptop can also help work get done effectively and quickly. However, for communication purposes, smartphones are the preferred medium. Regardless of if they are making a call, writing an email, or texting a co-worker, the smartphone is often the center of the millennial working universe. This is why implementing an employee messaging system makes sense. These virtual systems ensure millennials can post and respond to messages with ease. After all, it is their preferred source of communication.
Number 3: Millennials Think “Social”
Social media is one of the biggest advancements that has been made in business technology. Today, these social platforms serve as the “collective mind” of any organization. This allows employees to interact with one another in real time.
Number 4: They Prefer Written Communication Methods
Millennials have a preferred way to handle communication in the workplace. Believe it or not, it’s not talking on the phone. In fact, the majority of millennial workers want to leave the phone untouched. This helps to streamline their workload. Instead, they focus on written communication method such as texting or email. This is another reason that implementing an employee messaging system is such a smart option. It allows workers to remain in contact with one another, while still using their preferred method of communication.
Many millennials rely on innovative software options. There are now versions that provide options for employee self-service. This allows millennial managers and employees to coordinate shifts, respond to questions, and more without ever speaking a word.
Number 5: Millennials are Multi-Conversation Holders
Most millennial workers proudly admit to the fact that they juggle several conversations at once. This is true for their professional and personal life. It is important to understand that this doesn’t mean they aren’t paying attention to what is being said. Instead, it shows that millennials are expert multitaskers. You have to think about the world that millennials grew up in. At a young age, they were emailing, texting, and talking on the phone at the same time. It is only natural that this is carried over into their business life.
If you have noticed that your internal communication strategy is below par, then it is time to take a cue from the millennials. Implement software to streamline the messaging process. This allows all workers to become superior multitaskers.
Number 6: They Work Best with Those who Have 24/7 Availability
There is no such thing as “regular working hours” for millennials. Much of this relates to their youthful energy and the excitement of advancing their career. However, a lot of this is attributed to millennial workers having constant access to social collaboration tools, social media, and email. With the addition of smartphones, workers are now available 24/7, and they prefer to work with others who follow the same schedule.
Are Your Communication Methods Millennial Ready?
Now is the time to review your workplace communication. Does it meet the standards of millennial communication? If not, now is the time to make some updates. The fact is, the millennial generation is the future of the workplace. Accommodating their preferred communication methods can help ensure that a business is successful and that it continues to grow.