We all want our staff to excel in their jobs and achieve results that help our business. Not all employees will come to your business prepared to put their best foot forward and almost all will experience pitfalls on their path to success. It’s up to you as the business owner or HR manager to help coach them through their process. One of the best ways to coach your team is with the GROW Model. GROW stands for:
GROW stands for:
Goal: Establishing a measurable and attainable goal. This could involve promotions, raises, or specific project goals.
Current Reality: Defining where your employee is and what needs to change. Take into account where they are in the employee life cycle and how long they have been with you.
Options: Figuring out the factors that are holding your employee back from attaining their goals. This should include both internal and external obstacles.
Will: Outlining how your employee can proceed to his or her goal and the benefits of doing so. This can include step-by-step plans on how your team member will work toward his or her goal.
Here is more about this model of coaching, how you can use it in your workplace, and the benefits of doing so:
Benefits of Implementing the GROW Model
There are multiple benefits to coaching your team to reach their highest potential. Using a system that has concrete steps keeps them on track and helps you track their progression. Here are some important ways on how this model of coaching will make your entire company better.
It Enhances Workplace Culture
When your team is all working toward attainable and personally meaningful goals, they are more engaged. An engaged workplace leads to better results as well as happier employees. Company culture is becoming more and more important to individuals as they look for businesses to work for and grow with. If you want to attract the best team members, you need a coaching system that enhances culture and makes it a priority.
It Facilitates Talent Management
Managing your employees throughout their life cycle ensures that new team members and existing staff are performing at their peak. It can be easy to disregard younger entry-level employees or assume that those who have been with you for years are satisfied with their jobs. By using a continuous coaching program, you are always engaging with your team no matter what part of the life cycle they are in. This makes you aware of their changing goals and growing talents and ensures that no employee is left behind.
Tips on Using this Model
As with most systems, there is an optimal way to incorporate this model of coaching and make sure it is accessible and beneficial to all. Here are some tips to help maximize all that your new system can offer.
Use Performance Tracking Software
If you have a large team, it can be difficult for you and your HR team to keep track of all the aspects of a coaching system such as GROW. That’s why using software that helps you keep all details in one easily accessible place is so beneficial. The right performance tracking software will help you gather details from each employee on their goals, challenges, and progress. Instead of trying to look through folders when you need an update, you can simply log onto the system to retrieve details. You can even access information remotely or after hours in case you need to review details prior to a performance review or any other time you need them.
Show Your Team the Benefits
Getting employee buy-in is key to any new program, and GROW is no different. Instead of thrusting it on your team members and forcing them to comply, you should instead educate them about the system. Tell them why you want to use a coaching program and the benefits for both the company and the employees. Invite any questions or feedback they may have. You can also put incentives in place for when employees reach GROW milestones to further increase engagement with the program.
Make Sure It’s Available to All
It might be tempting to put your upper management through the coaching program to conserve your HR team’s time and energy. However, doing so could breed resentment and hurt feelings. It also ignores the fact that many of your entry-level employees have the potential to grow into more senior positions. Though the program may look a bit different depending on where your employees are in their life cycle, it’s always a good idea to implement it from the ground up.
Having an engaged and empowered workforce benefits everyone. When you use a structured coaching program to help team members reach their goals, you are enhancing your culture and increasing chances for success. When using a system, make sure you get your employees to buy in and give everyone access to the features to ensure fairness. If this is done right, the time and energy you and your HR team put into the system will reward you many times over.