Choosing the best time tracking software requires the decision maker to consider all of the features offered by each provider. In addition to finding an organization that can work within your budget, you must figure out what features your company needs and desires. Remember to analyze your future needs in addition to the current ones. Inexpensive software might appeal to you, but take the time to compare it to your other options. This way, you see if it is lacking any of the following top features.
The Top Four Features to Consider
The software you choose must be compatible with your business model. Start with the number of employees. Each software package offers different platforms based on employee count. They may offer features on a tiered system and limit options available to smaller companies. Look at the features offered for the current size of your company as well as both smaller and larger to account for changes in your business.Next, consider your payroll department. Will the software automatically import into the current payroll system? If not, with which systems does it coordinate? Are you willing to make a change?
Don’t forget to look at your workflow also. Some companies need to track time per project or client for billing purposes. Make sure the time tracking software you select will work within the parameters of your business.
Clocking In Methods
Many options exist for clocking in making. More traditional systems install on a central computer where everyone clocks in and out. With the expansion of the Internet and the ability to pull information from various locations, options have exploded. Some of the options include:
- Accessing a website or intranet site
- Badge scanning
- Biometric scanning
- Number pad
- Phone apps
For companies where every employee has access to a computer, a website or intranet site may be the best and most affordable option. However, if your company has laborers who do not need their own computer, a badge scanner might be more feasible. Some companies must track time worked outside of the office and would need employees to have remote access from their phones. Consider all of these things as you search for a software provider and plan.
Also, assess how user friendly the software appears. Employees may have trouble grasping how to utilize software with a steep learning curve. Managers may spend more trouble teaching employees how to operate the system. If you feel your employees or managers will have difficulty with the new system, ask if the company provides video, online, or in person training.
Levels of Access
Ask yourself who will need access to the time tracking software. What should the system allow them to do?
A good time tracking software will allow several levels of access for each type of employee. These levels should be customizable for the necessary security clearance.
As with any new product or service your purchase, consider the customer service you will receive in the future. The sales division of a company can put on a good show, but pay attention to their actual customer service. Ask for the names of companies in your industry or area that utilize their services. Contact the Human Resource Manager or other person directly involved with the time tracking software to get an honest review of the software company. Be cautious if they refuse to give references. Their reluctance may indicate subpar customer service.